#chat-workspace{display:grid;grid-template-columns:310px minmax(0,1fr);gap:0;border:1px solid #dce5eb;border-radius:18px;overflow:hidden;background:#fff;min-height:70vh}#chat-rail{padding:20px;background:#f8fafc;border-inline-end:1px solid #dce5eb;min-width:0}#chat-rail h2{font-size:19px;margin:0 0 8px}#chat-rail label{font-size:12px}#chat-search{display:flex;align-items:end;gap:6px;margin:16px 0}#chat-search label{min-width:0;flex:1}#chat-search input{width:100%;box-sizing:border-box}.chat-availability{display:flex;align-items:center;gap:8px;padding:10px;background:#eaf7f4;border-radius:10px}#chat-rail-items{max-height:58vh;overflow:auto;margin-top:14px}.chat-list-item{display:flex;width:100%;gap:10px;text-align:right;background:transparent;color:#132448;border:1px solid transparent;border-radius:12px;padding:14px 9px;margin-bottom:6px}.chat-list-item:hover,.chat-list-item.selected{background:white;border-color:#3aaba4}.chat-avatar{flex-shrink:0;width:36px;height:36px;border-radius:12px;display:grid;place-items:center;background:#dff2ef;color:#207e77}.chat-list-copy{min-width:0;display:flex;flex-direction:column;gap:7px}.chat-list-copy>span{font-size:12px;color:#64748b;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.chat-list-copy small{font-size:11px}.chat-list-copy .support-response-timer{font-size:10px;padding:4px}.chat-pagination{display:flex;align-items:center;justify-content:space-between;gap:6px;margin-top:14px}.chat-pagination button{padding:7px;font-size:11px}.chat-empty{display:flex;flex-direction:column;justify-content:center;align-items:center;padding:35px;text-align:center}.chat-empty-icon{font-size:48px;color:#3aaba4}.chat-main{min-width:0;padding:20px;background:#fff}.chat-main>.toolbar{padding-bottom:14px;border-bottom:1px solid #edf1f5;gap:8px}.chat-main>.toolbar button{padding:8px 12px;font-size:12px}.chat-customer-info{border:1px solid #e4eaf0;border-radius:10px;margin:12px 0;padding:12px}.chat-customer-info summary{cursor:pointer;color:#132448}.chat-customer-info .panel{border:0;margin:0;padding:12px 0}.chat-main .support-messages{height:43vh;max-height:none;background:#f5f8fa;padding:18px;display:flex;flex-direction:column;gap:12px;border-radius:12px;overflow:auto}.chat-main .support-message{max-width:82%;width:fit-content;margin:0;padding:12px 16px;border:1px solid #e3eaf0;border-radius:16px;flex-shrink:0}.chat-main .support-message.customer{align-self:flex-start;background:#fff;border-start-start-radius:4px}.chat-main .support-message.agent,.chat-main .support-message.bot{align-self:flex-end;background:#e6f5f2;border-start-end-radius:4px}.chat-main .support-message.internal{align-self:stretch;max-width:100%;background:#fff7e4;border:1px dashed #d5aa48}.chat-main .support-message p{margin:8px 0 0;line-height:1.8}.chat-main .support-message small{font-size:10px}.chat-main #support-compose{margin-top:12px;padding:14px;border:1px solid #dce5eb;border-radius:14px;background:#fff}.chat-main #support-compose.is-internal{background:#fff7e4;border-color:#d5aa48}.chat-main #support-body{box-sizing:border-box;resize:vertical;min-height:80px;border:0;background:transparent}.chat-main #support-detail-timer{padding:6px;border:0;margin:4px 0}.chat-main .sla-summary{font-size:11px}.chat-main .sla-metrics{gap:8px}.chat-main .sla-metric{padding:8px}.chat-main #support-closure[hidden]{display:none}@media(max-width:900px){#chat-workspace{grid-template-columns:250px minmax(0,1fr)}.chat-main{padding:12px}}@media(max-width:680px){#chat-workspace{display:block}.chat-is-open #chat-rail{display:none}#chat-rail-items{max-height:none}.chat-empty{display:none}.chat-main .support-messages{height:48vh}.chat-main .support-message{max-width:90%}}

#chat-rail{color:#132448;min-height:0}#chat-rail input[type=checkbox],.chat-main #support-internal{width:auto;display:inline-block;margin:0;flex:none}.chat-main #support-compose>label:has(#support-internal){display:flex;align-items:center;gap:8px}#chat-rail h2,#chat-rail label,#chat-page-label{color:#132448}.chat-main .support-message{white-space:normal;overflow-wrap:anywhere}