:root{--navy:#132448;--teal:#3aaba4;--bg:#f7f9fa;--gray:#64748b;--gold:#c7a75b;--line:#dee5ec;--danger:#a52634}*{box-sizing:border-box}body{margin:0;color:var(--navy);background:var(--bg);font-family:'DIN Next Arabic',Tahoma,Arial,sans-serif;font-size:16px;line-height:1.7}button,input,select,textarea{font:inherit}button{border:0;background:var(--navy);color:white;padding:10px 20px;border-radius:8px;cursor:pointer;font-weight:700}button:hover{filter:brightness(1.12)}button:disabled{opacity:.55;cursor:wait}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid var(--teal);outline-offset:3px}input,select,textarea{width:100%;border:1px solid #b8c5d3;border-radius:7px;padding:10px 12px;background:white;color:var(--navy)}label{display:block;margin:14px 0;font-size:14px;font-weight:700}label input,label select,label textarea{display:block;margin-top:6px;font-size:16px;font-weight:400}h1,h2,p{margin:0 0 16px}h1{font-size:30px}h2{font-size:22px}.muted{color:var(--gray)}.small,small{font-size:13px}.eyebrow{font-size:12px;font-weight:700;letter-spacing:2px}.login-shell{min-height:100vh;display:grid;grid-template-columns:1.1fr 1fr}.login-intro{background:var(--navy);color:white;padding:clamp(45px,8vw,120px);display:flex;flex-direction:column;justify-content:center}.login-intro h1{font-size:clamp(40px,4vw,68px);line-height:1.5;margin-top:40px}.login-intro p{max-width:460px;color:#d3deed;font-size:18px}.brand-line{height:5px;background:var(--teal);width:96px;margin:35px 0}.intro-footer{font-size:14px!important}.login-card{align-self:center;max-width:440px;width:100%;margin:auto;padding:38px}.login-card img{object-fit:contain;margin-bottom:32px}.login-card button{width:100%}.login-card .small{text-align:center;margin-top:22px}.error{color:var(--danger);font-size:14px;white-space:pre-line}.workspace{display:grid;grid-template-columns:240px minmax(0,1fr);min-height:100vh}aside{background:var(--navy);color:white;padding:24px 16px;display:flex;flex-direction:column;min-height:100vh}.brand{display:flex;gap:20px;align-items:center;font-size:22px;padding:12px 0 32px}.brand img{background:white;border-radius:8px;object-fit:contain}.brand small{display:block;color:#c6d3e4;font-size:11px}.brand b{font-size:14px;color:var(--teal)}nav{display:grid;gap:8px}nav button{text-align:right;color:#d3deed;font-weight:400}nav button.selected{background:var(--teal);color:var(--navy);font-weight:700}.sidebar-footer{margin-top:auto;border-top:1px solid #334363;padding-top:20px}.sidebar-footer span{display:block;padding:12px}.quiet{background:transparent;color:inherit;padding:6px 12px}main{padding:32px 40px}header{display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);margin-bottom:28px;padding-bottom:20px}header h1{margin:6px 0 0}.workspace-badge{font-size:13px;color:var(--gray)}.toolbar{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:20px}.toolbar form{display:flex;gap:8px;max-width:450px}.toolbar input{min-width:120px}.panel{background:white;border:1px solid var(--line);border-radius:12px;overflow:hidden}.table-scroll{overflow:auto}table{width:100%;border-collapse:collapse;white-space:nowrap;text-align:right}th{font-size:13px;color:var(--gray);background:#f0f4f7;font-weight:500}td,th{padding:16px 20px;border-bottom:1px solid var(--line)}tbody tr:last-child td{border-bottom:0}td{font-size:14px}.empty{text-align:center;padding:70px 20px}.empty h2{font-size:20px}.tag{display:inline-block;border-radius:5px;padding:3px 10px;font-size:12px;background:#e9f5f3;color:#205d59}.tag.pending{background:#fbf3df;color:#765917}.secondary{background:white;color:var(--navy);border:1px solid var(--line)}.danger{color:var(--danger)}.actions{display:flex;gap:8px;flex-wrap:wrap}.pagination{display:flex;align-items:center;justify-content:center;gap:18px;margin-top:20px}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:15px;margin-bottom:25px}.stat{padding:22px;border:1px solid var(--line);border-radius:10px;background:white}.stat strong{display:block;font-size:30px;margin-top:8px}.stack{display:grid;gap:18px}.detail{padding:25px}.detail h2{border-bottom:1px solid var(--line);padding-bottom:15px}.grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 16px}.grid .full{grid-column:1/-1}dialog{border:1px solid var(--line);border-radius:15px;width:min(680px,94vw);max-height:90vh;overflow:auto;padding:28px;color:var(--navy)}dialog::backdrop{background:#13244888}.dialog-head{display:flex;align-items:center;justify-content:space-between}.dialog-head button{font-size:28px}.dialog-actions{display:flex;gap:12px;justify-content:flex-start;border-top:1px solid var(--line);padding-top:20px;margin-top:20px}.check{display:flex;align-items:center;gap:10px}.check input{width:auto;margin:0}#notice{position:fixed;bottom:25px;left:25px;background:var(--navy);color:white;padding:14px 22px;border-radius:10px;z-index:100;max-width:90vw;box-shadow:0 8px 30px #13244830}.quote-line{display:grid;grid-template-columns:2fr 1fr 1fr 1fr auto;gap:8px;align-items:end}.quote-line button{margin-bottom:14px}[hidden]{display:none!important}@media(max-width:850px){.login-shell{grid-template-columns:1fr}.login-intro{display:none}.workspace{grid-template-columns:1fr}aside{min-height:auto;padding:15px}.brand{padding:0 0 15px}nav{display:flex;overflow:auto}nav button{white-space:nowrap}.sidebar-footer{display:flex;align-items:center;justify-content:space-between;margin-top:12px;padding-top:8px}main{padding:20px 16px}.workspace-badge{display:none}.toolbar{flex-wrap:wrap}.grid{grid-template-columns:1fr}.quote-line{grid-template-columns:1fr 1fr}.quote-line label:first-child{grid-column:1/-1}header h1{font-size:25px}}
@media(max-width:850px){.workspace{grid-template-columns:minmax(0,1fr)}aside{min-width:0}nav{min-width:0;max-width:100%}.sidebar-footer{flex-wrap:wrap;gap:8px}.sidebar-footer span{padding:4px}.sidebar-footer button{font-size:13px}main{min-width:0}}
.actions{align-items:center}.toolbar .actions label{margin:0}.stat strong{font-size:clamp(22px,2vw,30px);overflow-wrap:anywhere}a{color:var(--navy)}a:hover{color:#216d68}
@media(max-width:480px){.stats{grid-template-columns:1fr}.stat strong{white-space:nowrap;overflow-wrap:normal}}

.client-phone{display:flex;gap:14px;align-items:flex-end}.client-phone label:first-child{flex:1;min-width:0}.client-phone label:last-child{width:105px;flex:none}

.client-details-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.client-details-grid dt{color:#64748b;font-size:14px}.client-details-grid dd{margin:6px 0;white-space:pre-wrap;overflow-wrap:anywhere}@media(max-width:600px){.client-details-grid{grid-template-columns:1fr}}
.client-filters td{padding:8px}.client-filters input,.client-filters select{min-width:130px;width:100%;font-size:13px;margin:0}.client-filters input[type=date]{min-width:155px}.client-filters td:first-child input{min-width:170px}

.record-search-bar{display:flex;gap:12px;align-items:end;margin:12px 0}.record-mobile-search{display:none}.record-column-filters input,.record-column-filters select{min-width:125px;font-size:13px}.record-column-filters td{padding:8px}@media(max-width:700px){.record-column-filters,.client-filters{display:none}.record-mobile-search{display:block;flex:1;min-width:0}.record-mobile-search input{width:100%}.record-search-bar{align-items:center}}

/* Customer success and support queues */
.record-cards{display:grid;grid-template-columns:repeat(auto-fill,minmax(min(100%,310px),1fr));gap:18px;align-items:stretch}.record-card{background:#fff;border:1px solid #d9e4ec;border-top:4px solid #3aaba4;border-radius:16px;padding:22px;min-width:0;display:flex;flex-direction:column;box-shadow:0 4px 18px #13244805}.card-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap}.card-reference{font-size:13px;color:#64748b}.card-status{font-size:12px;padding:7px 10px;border-radius:8px;background:#edf3fb;color:#244c81}.status-active,.status-closed{background:#e8f5f1;color:#17694f}.status-waiting_customer,.status-pending_closure{background:#fff4db;color:#875b0d}.status-escalated{background:#fff0ee;color:#a0382f}.record-card h2{font-size:19px;line-height:1.7;margin:17px 0 3px;overflow-wrap:anywhere;border:0;padding:0}.card-client{color:#64748b;font-size:14px;margin:0 0 12px}.card-facts{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin:16px 0}.card-facts div{min-width:0}.card-facts dt,.card-next>span{font-size:12px;color:#64748b}.card-facts dd{margin:5px 0 0;font-size:14px;overflow-wrap:anywhere}.card-next{background:#f6f9fc;padding:12px 14px;border-radius:10px;margin-top:auto}.card-next p{font-size:14px;line-height:1.7;margin:5px 0 0;overflow-wrap:anywhere}.record-card footer{display:flex;gap:10px;flex-wrap:wrap;border-top:1px solid #edf1f5;padding-top:15px;margin-top:16px}.record-card footer button{min-height:42px;font-size:14px}.priority-high,.priority-critical{border-top-color:#c36a43}.priority-critical .priority-label,.priority-high .priority-label{color:#a13f2d;font-weight:700}.card-empty{grid-column:1/-1;padding:35px;text-align:center;color:#64748b}.card-filters{border:1px solid #d9e4ec;border-radius:12px;background:#fff;padding:15px 18px}.card-filters summary{cursor:pointer;font-weight:700}.card-filter-fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-top:18px}.card-filter-fields label{font-size:13px;margin:0}.card-filter-fields input,.card-filter-fields select{font-size:13px;width:100%;min-width:0}.record-card:focus-within{outline:2px solid #3aaba4;outline-offset:2px}@media(max-width:700px){.card-filters{display:none}.record-cards{grid-template-columns:1fr;gap:14px}.record-card{padding:18px}.card-heading{gap:8px}.record-card footer button{flex:1}.card-facts{gap:14px}.record-card h2{font-size:18px}}

.report-section{margin-top:24px}.report-filters{display:flex;gap:14px;flex-wrap:wrap;align-items:end}.report-filters label{flex:1;min-width:160px}.report-bars>div{display:flex;gap:12px;align-items:center;margin:12px 0}.report-bars>div>span{width:130px}.report-bar-track{flex:1;background:#edf4f4;height:12px;border-radius:12px;overflow:hidden}.report-bar-track>span{display:block;height:100%;background:#168c82;border-radius:12px}.report-bars{margin:20px 0}@media(max-width:700px){.report-filters label{flex-basis:100%}.report-section{padding:14px}}

.report-stats{grid-template-columns:repeat(4,minmax(0,1fr))}@media(max-width:1000px){.report-stats{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:500px){.report-stats{grid-template-columns:1fr}}

.collection-dashboard{margin:8px 0 28px;color:#132448}.collection-dashboard-heading{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:20px}.collection-dashboard-heading h2{margin:6px 0 0;font-size:22px}.collection-count{font-size:12px;color:#526780;background:#eaf1f5;padding:9px 13px;border-radius:20px;white-space:nowrap}.collection-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.collection-metric{border:1px solid #dce5ed;border-radius:16px;padding:20px;background:#fff;min-width:0;box-shadow:0 4px 16px #13244804}.collection-metric-heading{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:13px;min-height:36px}.collection-metric-icon{display:grid;place-items:center;flex-shrink:0;width:34px;height:34px;border-radius:10px;background:#edf2f8;font-size:21px}.collection-metric>strong{display:block;margin:19px 0 12px;font-size:clamp(22px,2.1vw,32px);font-weight:700;line-height:1.5}.collection-metric .money{white-space:nowrap}.collection-metric p{font-size:11px;color:#62738b;line-height:1.8;margin:0}.collection-metric-total{background:#132448;color:#fff;border-color:#132448}.collection-metric-total p{color:#ccd8e8}.collection-metric-total .collection-metric-icon{background:#ffffff18}.collection-metric-total .riyal-symbol{filter:brightness(0) invert(1)}.collection-metric-reviewed .collection-metric-icon{color:#08766e;background:#e2f5ef}.collection-metric-reviewed>strong{color:#08766e}.collection-metric-pending .collection-metric-icon{color:#996814;background:#fff3d9}.collection-metric-balance .collection-metric-icon{color:#435e92;background:#edf0fc}.collection-progress-panel{margin-top:18px;padding:22px 24px;background:#fff;border:1px solid #dce5ed;border-radius:16px}.collection-progress-heading{display:flex;justify-content:space-between;align-items:center;gap:18px}.collection-progress-heading h3{font-size:14px;margin:0}.collection-progress-heading p{font-size:12px;color:#62738b;margin:6px 0 0}.collection-progress-heading>strong{font-size:28px;color:#08766e;white-space:nowrap}.collection-progress{height:12px;border-radius:20px;background:#e9eff5;overflow:hidden;margin-top:20px}.collection-progress>span{display:block;height:100%;background:#249f94;border-radius:20px}.collection-progress-legend{display:flex;gap:24px;margin-top:12px;color:#62738b;font-size:11px}.collection-progress-legend span{display:flex;align-items:center;gap:7px}.collection-progress-legend i{width:8px;height:8px;background:#e0e8f0;border-radius:50%}.collection-progress-legend .reviewed-dot{background:#249f94}.collection-data-note{font-size:12px;color:#62738b;margin-top:15px;padding:0 4px}.collection-data-note summary{cursor:pointer;width:fit-content}.collection-data-note p{line-height:1.9;max-width:1000px}@media(max-width:1150px){.collection-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:550px){.collection-dashboard-heading{align-items:start;flex-direction:column}.collection-metrics{grid-template-columns:1fr;gap:12px}.collection-metric>strong{font-size:28px;margin:12px 0}.collection-progress-panel{padding:18px}.collection-progress-heading h3{line-height:1.8}.collection-progress-heading>strong{font-size:24px}}

.finance-overview{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;margin:16px 0 24px}.finance-summary{margin:0!important}.finance-summary h2{font-size:19px;margin:0}.finance-percent{font-size:30px;color:#08766e}.finance-counts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:24px}.finance-counts>div{padding:12px;background:#f4f7fa;border-radius:10px}.finance-counts span{font-size:12px;color:#62738b}.finance-counts strong{display:block;font-size:25px;margin-top:8px}@media(max-width:850px){.finance-overview{grid-template-columns:1fr}}

/* Grouped, permission-filtered navigation. Native details supports keyboard toggling. */
#nav{display:grid;gap:8px;overflow:visible;padding-bottom:22px}.nav-section{min-width:0;border-bottom:1px solid #ffffff12;padding-bottom:7px}.nav-section summary{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:12px 10px;border-radius:8px;cursor:pointer;list-style:none;font-size:14px;font-weight:700;color:#d3deed}.nav-section summary::-webkit-details-marker{display:none}.nav-section summary:hover{background:#ffffff09}.nav-section summary:focus-visible{outline:3px solid var(--teal);outline-offset:2px}.nav-section-active summary{color:#69d1c6}.nav-chevron{display:inline-flex;align-items:center;justify-content:center;flex:0 0 26px;width:26px;height:26px;border-radius:8px;background:#ffffff07;color:inherit;transition:transform .2s ease,background .2s ease}.nav-chevron svg{display:block;width:18px;height:18px}.nav-section summary:hover .nav-chevron{background:#ffffff10}.nav-section[open] .nav-chevron{transform:rotate(180deg)}.nav-section-items{display:grid;gap:4px;padding:3px 8px 6px 0;border-right:2px solid #ffffff16;margin-right:10px}.nav-section-items button{width:100%;font-size:14px;padding:10px 12px;white-space:normal}.nav-section-items button:not(.selected):hover{background:#ffffff09}@media(max-width:850px){#nav{display:grid;grid-template-columns:1fr;gap:5px;padding-bottom:0}.nav-section summary{min-height:44px}.nav-section-items button{min-height:44px}}@media(prefers-reduced-motion:reduce){.nav-chevron{transition:none}}

.invoice-payment-dashboard .collection-metrics{grid-template-columns:repeat(3,minmax(0,1fr))}.invoice-payment-dashboard{margin-top:20px}.collection-metric-credit .collection-metric-icon,.collection-metric-refund .collection-metric-icon{color:#435e92;background:#edf0fc}@media(max-width:1150px){.invoice-payment-dashboard .collection-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:550px){.invoice-payment-dashboard .collection-metrics{grid-template-columns:1fr}}

/* Support conversations */
.support-messages{max-height:52vh;overflow:auto}.support-message p{white-space:pre-wrap;overflow-wrap:anywhere}.support-message.customer{background:#eef8f7}.support-message.internal{background:#fff5df}.support-message small{color:#64748b}#support-compose textarea{width:100%}
.support-dashboard{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin-bottom:16px}.support-stat,.support-stat:disabled{display:flex;flex-direction:column;gap:10px;align-items:flex-start;text-align:right;background:#fff;color:#14254a;border:1px solid #dce8e8;border-top:3px solid #39aaa5;border-radius:12px;padding:18px;opacity:1}.support-stat strong{font-size:30px}.support-stat span{font-size:13px}.support-response-timer{display:inline-block;font-variant-numeric:tabular-nums;background:#e9f6f4;color:#166763;border-radius:7px;padding:7px 12px}.support-response-timer.late{background:#fff0e6;color:#923c12;font-weight:bold}
.ratings-analysis{display:grid;grid-template-columns:1fr 1fr;gap:16px}.ratings-bar{display:flex;align-items:center;gap:12px;margin:18px 0}.ratings-bar progress{flex:1;accent-color:#39aaa5;min-width:60px}.ratings-analysis progress{accent-color:#39aaa5}.ratings-bar small{min-width:65px}.ratings-bar strong{min-width:50px}@media(max-width:800px){.ratings-analysis{grid-template-columns:1fr}}

.payout-history{margin-top:16px}.payout-history table{table-layout:fixed;white-space:normal;min-width:0}.payout-history td,.payout-history th{padding:12px 8px;overflow-wrap:anywhere;vertical-align:top}.payout-history small{display:block;color:var(--gray)}
